VMware Workspace ONE UEM Status

All Systems Operational

About This Site

Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

Global Services Operational

My Workspace ONE Operational

AutoDiscovery Operational

Cloud Notification Services (for ENS) Operational

App Wrapping Operational

AWCP (for APNs) Operational

Console SMS Integration Operational

SMTP Operational

VMware Seeded Apps (Workspace One Launcher) Operational

United States Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Workspace ONE ENS2 Operational

Germany Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Workspace ONE ENS2 Operational

Japan Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Workspace ONE ENS2 Operational

United Kingdom Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Workspace ONE ENS2 Operational

Australia Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Canada Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Singapore Operational

Workspace ONE UEM Operational

Workspace ONE Assist Operational

Hong Kong Operational

Workspace ONE UEM Operational

India Operational

Workspace ONE UEM Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 20, 2021

No incidents reported today.

Oct 19, 2021

No incidents reported.

Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021

No incidents reported.

Oct 15, 2021

No incidents reported.

Oct 14, 2021

Workspace ONE UEM: US08 Partial Outage / United States (Partial Region)

Resolved - VMware Workspace ONE detected issues which may have impacted a subset of SaaS environments.

These issues are now resolved. My Workspace ONE portal has been updated for customers affected by this event.

We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Oct 14, 07:48 EDT

Monitoring - VMware Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 07:16 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue and working with the vendor support team to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 06:28 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue and working with the vendor support team to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 05:40 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue and working with the vendor support teams to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 04:54 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue with vendor support teams to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 04:12 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue with vendor support teams to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 03:30 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue with vendor support teams to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 02:31 EDT

Update - VMware Workspace ONE continues to experience issues where end-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams have escalated the issue with vendor support teams to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 01:50 EDT

Update - VMware Workspace ONE continues to experience intermittent connection issues.

Operations teams continue to work with our data center vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 01:02 EDT

Update - VMware Workspace ONE continues to experience intermittent connection issues.

Operations teams continue to work with our data center vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 14, 00:16 EDT

Update - VMware Workspace ONE continues to experience intermittent connection issues.

Operations teams continue to work with our data center vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 13, 23:40 EDT

Update - VMware Workspace ONE continues to experience issues impacting a subset of environments' access.

Operations teams have identified the issue at the networking infrastructure level which persists after following standard remediation protocols.

End-users may experience intermittent connectivity when trying to access VMware Workspace ONE.

Operations teams are actively working to resolve the issue.
Oct 13, 23:04 EDT

Identified - VMware Workspace ONE continues to experience issues.

Operations teams have identified the issue and are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Oct 13, 22:55 EDT

Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Oct 13, 22:13 EDT

Oct 13, 2021

Oct 12, 2021

No incidents reported.

Oct 11, 2021

No incidents reported.

Oct 10, 2021

Workspace ONE UEM: Preventative Maintenance October 10th, 2021 / USA (Partial Region)

Completed - The scheduled maintenance has been completed.
Oct 10, 01:00 EDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 21:00 EDT

Scheduled - Workspace ONE UEM is scheduled to undergo preventative maintenance on October 10th, 2021.

Maintenance Window:
• Start: Sunday 10th October at 01:00 UTC
• End: Sunday 10th October at 05:00 UTC

Change:
Upgrading network switching hardware in a US based datacenter.

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
30 minutes of downtime is expected for this maintenance

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Oct 5, 15:28 EDT

Oct 9, 2021

Oct 8, 2021

No incidents reported.

Oct 7, 2021

No incidents reported.

Oct 6, 2021

No incidents reported.