All Systems Operational

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Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Global Services Operational
My Workspace ONE Operational
AutoDiscovery Operational
Cloud Notification Services (for ENS) Operational
App Wrapping Operational
AWCP (for APNs) Operational
Console SMS Integration Operational
SMTP Operational
VMware Seeded Apps (Workspace One Launcher) Operational
United States Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Germany Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Japan Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
United Kingdom Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Australia Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Canada Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Singapore Operational
Workspace ONE UEM Operational
Hong Kong Operational
Workspace ONE UEM Operational
India Operational
Workspace ONE UEM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workspace ONE UEM is scheduled to undergo maintenance on June 14th, 2021.

Maintenance Window:
• Start: Monday, June 14, 2021, 14:00 UTC
• End: Monday, June 14, 2021, 18:00 UTC

Change:
Configuration updates to File Storage and CDN clusters for improved failover times

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
Administrators will be unable to upload apps and content to the web console and end users may experience intermittent errors whilst downloading apps and content for a period of up to 10 minutes.
No actions required before or after the change.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted on Jun 11, 11:31 EDT
Workspace ONE UEM is scheduled to undergo maintenance on June 15th, 2021.

Maintenance Window:
• Start: Tuesday, June 15, 2021, 01:00 UTC
• End: Tuesday, June 15, 2021, 01:30 UTC

Change:
Configuration updates to File Storage and CDN clusters for improved failover times

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
Administrators will be unable to upload apps and content to the web console and end users may experience intermittent errors whilst downloading apps and content for a period of up to 10 minutes.
No actions required before or after the change.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted on Jun 11, 11:37 EDT
Past Incidents
Jun 14, 2021

No incidents reported today.

Jun 13, 2021

No incidents reported.

Jun 12, 2021
Completed - The scheduled maintenance has been completed.
Jun 12, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 05:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 12, 2021.

Maintenance Window:
• Start: Saturday, June 12, 2021, 09:00 UTC
• End: Saturday, June 12, 2021, 13:00 UTC

Change:
Upgrading network switching hardware in a US based datacenter.

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
No downtime is expected for this maintenance

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jun 7, 15:18 EDT
Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021

No incidents reported.

Jun 8, 2021
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.
Jun 8, 20:30 EDT
Monitoring - VMware Workspace ONE has noted improved stability with SaaS environments.
Operations teams continue to monitor the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jun 8, 20:17 EDT
Investigating - VMware Workspace ONE is investigating performance issues. We will provide more information shortly.
My Workspace ONE portal has been updated for customers affected by this event.

Please visit support.workspaceone.com if you need additional assistance.
Jun 8, 19:49 EDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.
System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.
May 31, 23:38 EDT
Investigating - VMware Workspace ONE is investigating latency issues. We will provide more information shortly.
My Workspace ONE portal has been updated for customers affected by this event.

Please visit support.workspaceone.com if you need additional assistance.
May 31, 23:23 EDT