All Systems Operational

About This Site

Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Global Services Operational
My Workspace ONE Operational
AutoDiscovery Operational
Cloud Notification Services (for ENS) Operational
App Wrapping Operational
AWCP (for APNs) Operational
Console SMS Integration Operational
SMTP Operational
VMware Seeded Apps (Workspace One Launcher) Operational
United States Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Germany Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Japan Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
United Kingdom Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Australia Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Canada Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Singapore Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Hong Kong Operational
Workspace ONE UEM Operational
India Operational
Workspace ONE UEM Operational
United States Govcloud Operational
Workspace ONE UEM Operational
Workspace ONE ENS2 Operational
SMTP Operational
Cloud Notification Service (for ENS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - The maintenance activity that was scheduled in the “VMware Workspace ONE Assist” US Production environment for SQL performance optimization on 14th December 2021 stands cancelled.

We apologize for any inconvenience this may have caused.
Dec 13, 23:18 EST
Update - The maintenance activity that was scheduled in the “VMware Workspace ONE Assist” US Production environment for SQL performance optimization on 14th December 2021 stands cancelled.

We apologize for any inconvenience this may have caused.
Dec 13, 23:16 EST
Update - We will be undergoing scheduled maintenance during this time.
Dec 13, 23:16 EST
Update - The maintenance activity that was scheduled in the US-Production on December 14th 2021 has been cancelled.
Dec 3, 02:28 EST
Scheduled - Workspace ONE Assist is scheduled to undergo preventative Database infrastructure maintenance

Workspace ONE Assist Maintenance Window:
• Start: Tuesday, December 14, 2021, 05:00 UTC
• End: Tuesday, December 14, 2021, 07:00 UTC

Impact:
During this time frame, users can expect the following:
• Workspace ONE UEM users will not be able to launch Assist Remote Management sessions
• New Device will not be able to enroll/register into Assist Remote Management system

Impact Duration:
• We expect the actual downtime to be less than 90 min between 05:00 AM and 6:30 AM. This maintenance will conducted during business off-hours.

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team
Dec 3, 02:27 EST
Workspace ONE UEM is scheduled to undergo maintenance on January 29th, 2022.

Maintenance Window:
• Start: Saturday 29th January, 2022, 02:00 UTC
• End: Saturday 29th January, 2022, 06:00 UTC

Change: Upgrading file storage hardware

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.

During this time frame, you can expect the following:
-Admin users will not be able to upload internal applications or content to the Web Console or via API
-Devices may see errors when downloading internal applications or content
-Applications and content hosted on 3rd party stores or on-premise solutions will not be affected

Downtime:
No downtime is expected for this maintenance


System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted on Jan 21, 10:47 EST
Workspace ONE UEM is scheduled to undergo maintenance on January 29th, 2022.

Maintenance Window:
• Start: Saturday, January 29th, 2022, 06:00 UTC
• End: Saturday, January 29th, 2022, 10:00 UTC

Change:
Upgrading network switching hardware in a US based datacenter.

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
No downtime is expected for this maintenance

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Please visit support.workspaceone.com if you need additional assistance.
Posted on Jan 19, 17:11 EST
Past Incidents
Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

No incidents reported.

Jan 24, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Jan 24, 08:55 EST
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 24, 08:42 EST
Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Jan 21, 05:47 EST
Update - VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 21, 05:21 EST
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 21, 04:45 EST
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Jan 21, 01:42 EST
Identified - VMware Workspace ONE has noted partial recovery with SaaS environments.

Operations teams continue to actively work towards complete recovery.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 21, 01:20 EST
Update - We are continuing to investigate this issue.
Jan 21, 01:16 EST
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 21, 01:10 EST
Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.
Jan 13, 06:41 EST
Monitoring - VMware Workspace ONE has noted recovery with SaaS environments.
Operations teams continue to monitor the affected environments.
If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 13, 05:57 EST
Update - VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jan 13, 05:25 EST
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly.

My Workspace ONE portal has been updated for customers affected by this event.


System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jan 13, 04:49 EST