All Systems Operational

About This Site

Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Global Services Operational
My Workspace ONE Operational
AutoDiscovery Operational
Cloud Notification Services (for ENS) Operational
App Wrapping Operational
AWCP (for APNs) Operational
Console SMS Integration Operational
SMTP Operational
VMware Seeded Apps (Workspace One Launcher) Operational
United States Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Germany Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Japan Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
United Kingdom Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Australia Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Canada Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Singapore Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
India Operational
Workspace ONE UEM Operational
United States Govcloud Operational
Workspace ONE UEM Operational
Workspace ONE ENS2 Operational
SMTP Operational
Cloud Notification Service (for ENS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Update - We will be undergoing scheduled maintenance during this time.
Aug 1, 00:38 EDT
Scheduled - Workspace ONE ENS will be undergoing database upgrade during this time for ENS US Region.

Impact:
Service will be inaccessible and incoming new email notifications will not be delivered during this maintenance window.

Expected downtime:
2-3 hours

Aug 1, 00:37 EDT
Past Incidents
Aug 18, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Aug 18, 02:03 EDT
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Aug 18, 01:59 EDT
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.

Please visit support.workspaceone.com should you need additional assistance.

Aug 18, 01:38 EDT
Investigating - VMware Workspace ONE is investigating latency issues. We will provide more information shortly.

My Workspace ONE portal has been updated for customers affected by this event.

Please visit support.workspaceone.com if you need additional assistance.

Aug 18, 01:18 EDT
Aug 17, 2022

No incidents reported.

Aug 16, 2022
Resolved - These issues are now resolved. My Workspace ONE portal has been updated for customers affected by this event.

We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Aug 16, 17:54 EDT
Monitoring - VMware Workspace ONE has noted service recovery and improved stability with affected SaaS environments.

Operations teams will actively monitoring the platform for continued stability.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 16, 17:40 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 16, 17:12 EDT
Update - VMware Workspace ONE continues to experience availability issues.

Administrators cannot access management portals and end-users cannot enroll/check-in/check-out devices or request new applications or managed content from VMware Workspace ONE UEM.

Operations teams have identified an issue with storage infrastructure which persists after following standard remediation protocols.
The issue has been escalated and is actively being investigated.

Aug 16, 16:25 EDT
Investigating - VMware Workspace ONE is investigating reports of availability issues impacting a subset of customers.
Operations teams have identified an issue with underlying storage hardware and escalated the issue with storage support teams.

My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Aug 16, 15:53 EDT
Aug 15, 2022

No incidents reported.

Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Aug 5, 11:46 EDT
Monitoring - VMware Workspace ONE has noted improved stability with SaaS environments.

Operations teams continue to actively monitor before we mark this as closed.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 5, 11:31 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 5, 10:34 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

At this time the impact appears to be isolated to US numbers (+1 country code). Phone numbers from other regions have not seen an impact.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 5, 09:18 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 5, 08:40 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams have escalated the issue with the third party vendor to resolve the issue.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Aug 5, 07:50 EDT
Update - VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Aug 5, 06:41 EDT
Investigating - VMware Workspace ONE is investigating reports of issues with SMS services. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Aug 5, 05:28 EDT
Aug 4, 2022

No incidents reported.