Update - The maintenance activity that was scheduled in the “VMware Workspace ONE Assist” US Production environment for SQL performance optimization on 14th December 2021 stands cancelled.

We apologize for any inconvenience this may have caused.
Dec 13, 23:18 EST

Update - The maintenance activity that was scheduled in the “VMware Workspace ONE Assist” US Production environment for SQL performance optimization on 14th December 2021 stands cancelled.

We apologize for any inconvenience this may have caused.
Dec 13, 23:16 EST

Update - We will be undergoing scheduled maintenance during this time.
Dec 13, 23:16 EST

Update - The maintenance activity that was scheduled in the US-Production on December 14th 2021 has been cancelled.
Dec 3, 02:28 EST

Scheduled - Workspace ONE Assist is scheduled to undergo preventative Database infrastructure maintenance

Workspace ONE Assist Maintenance Window:
• Start: Tuesday, December 14, 2021, 05:00 UTC
• End: Tuesday, December 14, 2021, 07:00 UTC

Impact:
During this time frame, users can expect the following:
• Workspace ONE UEM users will not be able to launch Assist Remote Management sessions
• New Device will not be able to enroll/register into Assist Remote Management system

Impact Duration:
• We expect the actual downtime to be less than 90 min between 05:00 AM and 6:30 AM. This maintenance will conducted during business off-hours.

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team
Dec 3, 02:27 EST

Workspace ONE UEM is scheduled to undergo maintenance on January 29th, 2022.

Maintenance Window:
• Start: Saturday 29th January, 2022, 02:00 UTC
• End: Saturday 29th January, 2022, 06:00 UTC

Change: Upgrading file storage hardware

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.

During this time frame, you can expect the following:
-Admin users will not be able to upload internal applications or content to the Web Console or via API
-Devices may see errors when downloading internal applications or content
-Applications and content hosted on 3rd party stores or on-premise solutions will not be affected

Downtime:
No downtime is expected for this maintenance


System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Posted on Jan 21, 10:47 EST

Workspace ONE UEM is scheduled to undergo maintenance on January 29th, 2022.

Maintenance Window:
• Start: Saturday, January 29th, 2022, 06:00 UTC
• End: Saturday, January 29th, 2022, 10:00 UTC

Change:
Upgrading network switching hardware in a US based datacenter.

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
No actions required before or after the change.

Downtime:
No downtime is expected for this maintenance

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems.
Please visit support.workspaceone.com if you need additional assistance.
Posted on Jan 19, 17:11 EST