All Systems Operational

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Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Global Services Operational
My Workspace ONE Operational
AutoDiscovery Operational
Cloud Notification Services (for ENS) Operational
App Wrapping Operational
AWCP (for APNs) Operational
Console SMS Integration Operational
SMTP Operational
VMware Seeded Apps (Workspace One Launcher) Operational
United States Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Germany Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Japan Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
United Kingdom Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Australia Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Canada Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Singapore Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
India Operational
Workspace ONE UEM Operational
United States Govcloud Operational
Workspace ONE UEM Operational
Workspace ONE ENS2 Operational
SMTP Operational
Cloud Notification Service (for ENS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workspace ONE ENS will be undergoing database upgrade during this time for ENS UK Region.

Impact:
Service will be inaccessible and incoming new email notifications will not be delivered during this maintenance window.

Expected downtime:
2-3 hours

Posted on Jun 27, 23:45 EDT
Past Incidents
Jul 4, 2022

No incidents reported today.

Jul 3, 2022

No incidents reported.

Jul 2, 2022
Resolved - VMware Workspace ONE detected latency issues which may have impacted a subset of SaaS environments.

These issues are now resolved and VMware Workspace ONE continues to monitor the affected components. My Workspace ONE portal has been updated for customers affected by this event.

We apologize for the inconvenience and thank you for your patience and continued support.

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jul 2, 21:53 EDT
Jul 1, 2022

No incidents reported.

Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022

No incidents reported.

Jun 27, 2022

No incidents reported.

Jun 26, 2022
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 03:40 EDT
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.
During this, service will be unavailable for administrators and device enrollments for a sub-set of customers. My Workspace ONE portal has been updated for all customers in scope for this maintenance.
We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 03:00 EDT
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.
During this, service will be unavailable for administrators and device enrollments for a sub-set of customers. My Workspace ONE portal has been updated for all customers in scope for this maintenance.
We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 02:24 EDT
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.
During this, service will be unavailable for administrators and device enrollments for a sub-set of customers. My Workspace ONE portal has been updated for all customers in scope for this maintenance.
We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 01:48 EDT
Update - Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates.
During this, service will be unavailable for administrators and device enrollments for a sub-set of customers. My Workspace ONE portal has been updated for all customers in scope for this maintenance.
We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 01:11 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 26, 2022.

Maintenance Window:
• Start: Sunday, June 26, 2022, 01:00 UTC
• End: Sunday, June 26, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:55 EDT
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 26, 01:05 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 25, 21:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 26, 2022.

Maintenance Window:
• Start: Sunday, June 26, 2022, 01:00 UTC
• End: Sunday, June 26, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:54 EDT
Jun 25, 2022
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 25, 00:54 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 25, 2022.

Maintenance Window:
• Start: Saturday, June 25, 2022, 01:00 UTC
• End: Saturday, June 25, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:52 EDT
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 25, 00:20 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 21:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 25, 2022.

Maintenance Window:
• Start: Saturday, June 25, 2022, 01:00 UTC
• End: Saturday, June 25, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:51 EDT
Jun 24, 2022
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 24, 13:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 24, 2022.

Maintenance Window:
• Start: Friday, June 24, 2022, 14:00 UTC
• End: Friday, June 24, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:44 EDT
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 24, 13:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 24, 2022.

Maintenance Window:
• Start: Friday, June 24, 2022, 14:00 UTC
• End: Friday, June 24, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:48 EDT
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 24, 13:44 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 24, 2022.

Maintenance Window:
• Start: Friday, June 24, 2022, 14:00 UTC
• End: Friday, June 24, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:47 EDT
Completed - Scheduled maintenance is now complete.

We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at VMware Workspace ONE.

Please visit support.workspaceone.com if you need additional assistance.

Jun 24, 13:43 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 10:00 EDT
Scheduled - Workspace ONE UEM is scheduled to undergo maintenance on June 24, 2022.

Maintenance Window:
• Start: Friday, June 24, 2022, 14:00 UTC
• End: Friday, June 24, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Jun 21, 20:46 EDT
Jun 23, 2022

No incidents reported.

Jun 22, 2022
Resolved - The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com should you need additional assistance.
Jun 22, 08:48 EDT
Update - VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jun 22, 08:13 EDT
Update - VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jun 22, 07:35 EDT
Update - VMware Workspace ONE continues to experience issues.

Operations teams are actively working to resolve it.

If you have additional questions or concerns, please open a ticket at support.workspaceone.com

Jun 22, 06:47 EDT
Identified - VMware Workspace ONE continues to experience issues. Operations teams are actively working to resolve it. If you have additional questions or concerns, please open a ticket at support.workspaceone.com
Jun 22, 06:09 EDT
Investigating - VMware Workspace ONE is investigating reports of issues. We will provide more information shortly. My Workspace ONE portal has been updated for customers affected by this event. System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.
Jun 22, 05:42 EDT
Jun 21, 2022

No incidents reported.

Jun 20, 2022

No incidents reported.