All Systems Operational

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Workspace ONE Intelligence | Workspace ONE Access | Horizon Cloud

Visit status.workspaceone.com for a comprehensive view of Workspace ONE service status and to subscribe to incident status notifications. This page, status-uem.workspaceone.com, is being deprecated. Existing notification subscriptions have migrated to the new Workspace ONE status page.

If you believe you are experiencing an issue that is not reflected in the status page and need additional assistance, please visit https://support.workspaceone.com.

 

Global Services Operational
My Workspace ONE Operational
AutoDiscovery Operational
Cloud Notification Services (for ENS) Operational
App Wrapping Operational
AWCP (for APNs) Operational
Console SMS Integration Operational
SMTP Operational
VMware Seeded Apps (Workspace One Launcher) Operational
United States Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Germany Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Japan Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
United Kingdom Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Workspace ONE ENS2 Operational
Australia Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Canada Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
Singapore Operational
Workspace ONE UEM Operational
Workspace ONE Assist Operational
India Operational
Workspace ONE UEM Operational
United States Govcloud Operational
Workspace ONE UEM Operational
Workspace ONE ENS2 Operational
SMTP Operational
Cloud Notification Service (for ENS) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Workspace ONE UEM is scheduled to undergo maintenance on May 20, 2022.

Maintenance Window:
• Start: Friday, May 20, 2022, 14:00 UTC
• End: Friday, May 20, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:39 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 20, 2022.

Maintenance Window:
• Start: Friday, May 20, 2022, 14:00 UTC
• End: Friday, May 20, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:35 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 20, 2022.

Maintenance Window:
• Start: Friday, May 20, 2022, 14:00 UTC
• End: Friday, May 20, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:37 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 20, 2022.

Maintenance Window:
• Start: Friday, May 20, 2022, 14:00 UTC
• End: Friday, May 20, 2022, 18:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users may experience intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:34 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 21, 2022.

Maintenance Window:
• Start: Saturday, May 21, 2022, 01:00 UTC
• End: Saturday, May 21, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:23 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 21, 2022.

Maintenance Window:
• Start: Saturday, May 21, 2022, 01:00 UTC
• End: Saturday, May 21, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:25 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 22, 2022.

Maintenance Window:
• Start: Sunday, May 22, 2022, 01:00 UTC
• End: Sunday, May 22, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:31 EDT
Workspace ONE UEM is scheduled to undergo maintenance on May 22, 2022.

Maintenance Window:
• Start: Sunday, May 22, 2022, 01:00 UTC
• End: Sunday, May 22, 2022, 05:00 UTC

Change:
Infrastructure Patching

Customer Impact:
My Workspace ONE portal has been updated for all customers in scope for this maintenance.
During the window customer end-users can expect intermediate latency and timeouts.

Downtime:
5 min on average

System reliability is a top priority at VMware Workspace ONE, and we are making continuous improvements to better our systems. Please visit support.workspaceone.com if you need additional assistance.

Posted on May 13, 03:29 EDT
Past Incidents
May 18, 2022

No incidents reported today.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Completed - The scheduled maintenance has been completed.
May 11, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 11:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMAU01):

• Start: Wednesday, May 11th, 2022, 11:00 AM EST
• End: Wednesday, May 11th, 2022, 3:00 PM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:19 EDT
Completed - The scheduled maintenance has been completed.
May 11, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 01:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMCA01):

• Start: Wednesday, May 11th, 2022, 1:00 AM EST
• End: Wednesday, May 11th, 2022, 5:00 AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:17 EDT
May 10, 2022
Completed - The scheduled maintenance has been completed.
May 10, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 19:01 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMDE01):

• Start: Tuesday, May 10th, 2022, 7:00 PM EST
• End: Tuesday, May 10th, 2022, 11:00 PM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:15 EDT
Completed - The scheduled maintenance has been completed.
May 10, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 12:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMJP01):

• Start: Tuesday, May 10th, 2022, 12:00 PM EST
• End: Tuesday, May 10th, 2022, 4:00 PM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:12 EDT
Completed - The scheduled maintenance has been completed.
May 10, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMUK01):

• Start: Monday, May 9th, 2022, 08:00 PM EST
• End: Tuesday, May 10th, 2022, 12:00 AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:09 EDT
May 9, 2022
Completed - The scheduled maintenance has been completed.
May 9, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 12:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on (RMSG01):

• Start: Monday, May 9th, 2022, 12:00 PM EST
• End: Monday, May 9th, 2022, 4:00 PM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:05 EDT
May 8, 2022
Completed - The scheduled maintenance has been completed.
May 8, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 01:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on US-Prod (RM01.AWMDM.COM):

• Start: Sunday, May 8th, 2022, 1:00 AM EST
• End: Sunday, May 8th, 2022, 5:00 AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into the Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 05:01 EDT
May 7, 2022

No incidents reported.

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022
Completed - The scheduled maintenance has been completed.
May 4, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 4, 01:00 EDT
Scheduled - Workspace ONE Assist team has scheduled a maintenance activity to upgrade the Assist version from 22.03 to 22.04

Workspace ONE Assist Maintenance Window on US-Stage (RMSTAGE01):

• Start: Wednesday, May 4th, 2022, 1:00AM EST
• End: Wednesday, May 4th, 2022, 5:00AM EST

During this time frame, users can expect the following:
• Workspace ONE Assist environment will be online and operational.
• Workspace ONE Assist users will be able to launch Remote Assist sessions.
• New Devices will be able to enroll/register into Remote Assist server.

Impact Duration:
• We do not expect any downtime in the environment. The maintenance will be conducted during business off-hours.

Downtime:
• No downtime is expected for this maintenance

Thanks for your patience.

Additional Information:
• VMware will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

Thank You,
VMware Workspace ONE Assist Team

Apr 20, 04:57 EDT